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Communication FlowsYou can write an onboarding, welcome, thank you, or sales email one time and the right people will get your message every time. Imagine only having to set up a communication flow – made up of an email, text, or postcard in any combination – and that’s it! Relezant will automatically send it for you!
You have prospects and customers with a variety of characteristics that are really important to your business. One of the easiest ways you can humanize your marketing is by sending messages to people who want to hear from you based on interest, gender, income level, industry, etc. You can label every prospect and customer in your database (even if it’s small) to trigger personalized messaging and campaigns that you set up one time and allow it to work its automatic magic! You’re building and scaling your business without the need for an IT team!
This is the juiciest part of our software! Based on how you segment your lists of prospects and customers you can trigger full on campaigns with emails, text messages, and direct mail post cards (in any combo or order you want) to automatically send for you! Yes, it’s one and done; you create the communication workflow and let it do it’s thing. Don’t need too many texts? Fine! Focus on emails and postcards. Not one for sending snail mail? Cool! Focus on emails and texts, the software functions seamlessly to include however much or little communication you need to send.
Marketing automation gives you the ability to trigger emails based on your customer and lead’s actions and interests automating a full-fledged customer experience! No more panicked moments at 3 AM when you shoot out of bed realizing you never sent that contract or didn’t follow up as promised. The moment your prospect turns into a paying customer you can trigger an entire communication workflow that you designed once to reach them over, and over. Or, the moment someone fills out a form – bam – a communication workflow is started! No more trying to learn 10 different apps to do it all. We have it all, in one.
Use our built-in tools to create responsive forms and surveys that can accumulate data about respondents directly within the Relezant software. We made you some prospect and customer forms because we love making it easier for you! But you can create any kind of form you need whether you’re at a local event and want to have easy signup, a newsletter opt-in, lead magnet, customer service survey, an on-boarding form for new customers, etc. With one click, our software will give you a custom URL for your web form, or a quick copy-and-paste code to embed it into your website. Here’s some of the ways our customers use forms:
If you like easy, then you’re one of us! In seconds, drag and drop images, text boxes, buttons, and more, and style them with simple controls. Our system means your emails are automatically mobile-optimized, so you don’t have to design them twice. A drag-and-drop email builder makes it easy to create email campaigns that turn leads and contacts into sales. But don’t stop there!
Work your messages into a communication flow. Write your welcome email ONCE. Yup, just once. The moment a client hires you they get that email, you’ll never get the chance to forget again!
You can send text messages right into the palms of your customer’s or prospects hands through your Relezant dashboard! Yes an SMS comes from your Relezant dashboard and actually goes to the phone’s of your leads, customers, employees, you name it. You don’t have to remember to text thank you’s and reminders any more. And, since most of us are on our mobile phones these days it’s key that you can meet people where they are. BONUS, your customers can text you back right in the dashboard! Here are some of the ways our customers use this service:
Never again go to the post office to send your customers direct mail! You can send real, beautiful, fully-branded physical mail, we said it! Use one of our postcard templates or design your own. We give you high quality template options to save you time and money, but you can upload as simple or fancy of a design as you’d like! Our coveted communication flow technology allows your postcards automatically get sent based on the person/people to whom you’re sending and also by the occasion. So, the moment your prospect becomes a paying client, you can automate a communication flow to include a welcome or thank you direct mail postcard. You can also schedule that client to automatically get a postcard a year from now to celebrate their one year anniversary with your team! And maybe in between you send them a special upgrade offer for being such a wonderful customer. Here’s some ideas on how our clients use this feature:
Boost your brand by elevating the ways in which you interact with your customers, prospects, even employees. Leave them WOWED by your commitment to customer service!
Even though our software is extremely user friendly, you may still run into questions about how to do something, so we’ve answered them for you. The Relezant University is broken down by category so you can easily search for and find answers about how any of our features work, including how-to, technical, and idea-based inquiries plus a ton of information about how to market your business online. Not sure how to upload your postcard design? Don’t know how to set up a text message flow? We have you covered. Oh, and never again wonder how to run a Facebook ad, or wonder what a “cloud” is. We bring the answers directly to you with an easy-to-search comprehensive online library built by business owners for business owners. Here’s some of our categories:
Every single Relezant client has access to our Relezant University. So for those who don’t need a lot of extra support and want to set up their dashboard from scratch, this is a great tool for you! Plus, all of our clients have access to our closed Facebook Group, the place where we exchange ideas, celebrate victories, compare notes, and move each other forward using Relezant’s tools.
If you have like zero time to set up communication workflows and just want someone who’s an expert storyteller to learn your brand and set up your entire dashboard from list uploading – to segmenting – writing up all of your emails, texts, and postcard messages, inputting graphics, creating your webforms, etc, we can do it for you! If you just celebrated while reading this, you should opt for this service!
We saved our favorite for last! If you have some time to invest in building your communication workflows because you are ready to launch your product or service into the world (or re-launch), then our Workflow Dojo Mastermind group called Prospera is the best option for you! In 10 weeks we take business owners like you from overwhelmed to a well-oiled machine with a private Facebook group, weekly Zoom calls, and custom training at the group level! Make more money by doing less!
Questions. Structures. Results.
We partner with you, your company or your team using our proprietary process including remote video online training or in-person training to lead you to discover new, breakthrough results.
So rather than dealing with the limitations of MailChimp or Constant Contact, our software will act as a Customer Experience Manager by allowing you to properly sort your contact lists, and then set up automated communications to interact with them responsibly via emails, texts, and actual, direct mail! Pricing[LINK] is based on volume, check it out!
We are connected to a service that automates the sending of actual postcards that you design online or use our templates with international postal services. That means you can send postcards to anywhere with an address in the world and the cost is built in.
That’s totally normal! You have options. You can use our Relezant University to watch support videos, order an hour or more of personal coaching from our team, or if it’s a simple question, drop us a line.
By being in charge of building your own easy-to-build forms you can collect data from prospects, customers, and even employees from your website, emails, social media, and more!
Our team is always building the Relezant University. We pack it with answers we get from customers all the time. That means you don’t need to google search for ways to market your business digitally anymore!
Once you set up a communication workflow, you’re done! Let it work for you sending messages, reminders, updates, onboarding info, sales/discounts, surveys – the possibilites are endless!